1. Introduction
Detailing Experts respects your privacy and is committed to handling information shared with us responsibly. This Privacy Policy explains what information may be collected when you use detailingexperts.net, contact us, request an appointment or communicate with our team through supported channels.
2. Information We May Collect
Depending on how you interact with the website, information may include:
- Name and contact details such as phone number or email address.
- Appointment or service-request information, including preferred location, vehicle details and requested service.
- Information you voluntarily include in messages, enquiries, reviews or other communications.
- Technical information such as browser type, device information, approximate usage data and pages visited, where such information is collected through website technologies or analytics tools.
Please avoid submitting passwords, payment-card information or other highly sensitive information through ordinary website forms or chat messages.
3. How We Use Information
Information may be used to:
- Respond to enquiries and service requests.
- Schedule or manage appointments and vehicle-care services.
- Communicate with you about your enquiry, booking or requested service.
- Understand website usage and improve website content, functionality and user experience.
- Maintain website security, prevent misuse and troubleshoot technical issues.
- Meet applicable legal or administrative requirements when necessary.
4. WhatsApp and Third-Party Services
The website may provide links or communication options for services such as WhatsApp, Google Maps, YouTube, Instagram, Cloudinary and other third-party platforms. When you use a third-party service, that service may process information according to its own privacy policy and terms.
Detailing Experts does not control the privacy practices of third-party platforms. We recommend reviewing the applicable third-party privacy information before sharing personal information through those services.
5. Cookies and Similar Technologies
The website may use cookies or similar technologies where required for functionality, preferences, security, performance measurement or analytics. Third-party embedded content may also use its own cookies or similar technologies.
You can generally manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not intend to sell personal information submitted directly to us. Information may be shared when reasonably necessary to provide a requested service, operate the website, communicate with you, use a service provider, protect our systems or comply with a lawful requirement.
7. Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain service and communication records, resolve enquiries, meet legitimate operational needs or satisfy applicable legal requirements. Retention periods can vary depending on the type and purpose of the information.
8. Data Security
We take reasonable measures intended to protect information from unauthorized access, misuse, alteration or disclosure. However, no website, online transmission or storage system can be guaranteed to be completely secure.
9. Your Choices and Requests
If you have provided personal information to us and want to ask about its use, request correction of inaccurate information, or raise a privacy-related concern, you can contact us using the details below. We may need to verify the request before acting on it.
10. Children's Privacy
Our services and website are intended for general customers and vehicle owners. We do not knowingly request unnecessary personal information from children. If you believe that a child has submitted personal information to us, please contact us so that the matter can be reviewed.
11. External Links
Our website may contain links to external websites, social-media profiles, mapping services or other third-party resources. We are not responsible for the privacy practices or content of websites that we do not operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or information-handling practices change. The updated version will be published on this page with a revised “Last updated” date.
13. Contact Us
For privacy questions or requests, contact Detailing Experts:
- Email: detailing@detailingexperts.net
- Phone: +91 7778883856
- Website: detailingexperts.net